Useful Information

June 16, 2024 Comments (0)

Useful Information

OUR SHIPPING SERVICES

We have gained grounds in the shipping industry! Transglobal Logistics provides exceptional, personalized local service in the US, Canada, Europe, Asia, Australia and other countries. Our integrated communication system allows customers to contact any of our offices and receive current information and services anytime. Transglobal Logistics adheres to the company’s philosophy of emphasizing performance and exceeding customer service expectations through efficiency, reliability, versatility and innovation. At Transglobal Logistics, we focus on bringing opportunity to our customers by utilizing all of our extensive equipment and resources; we always play an integral role in helping our customers find the best ways to ship. Primary services we offer include Ocean Freight, Door-to-Door, Air Cargo, Warehousing, Pre-Clearance, Automobile Shipping & Container Shipping. Please use the menu below to learn more about our services.

Useful Information

  • Once you drop your barrel to our warehouse or picked up by us; the barrel is sealed in your presence and the unique seal number recorded on your bill of lading, which can be checked by your party picking up at destination ensure it is the same. Any discrepancy should be reported to the Customs Officer at time of inspection.
  • Boxes should always be taped up properly before pick up
  • Barrels should be closed prior to pick up
  • Write up the name and address of the receiver on the side on items being shipped prior to pick up; this assists our team to complete pick up in a timely manner.
  • It is always a good idea to purchase insurance for appliance, televisions and furniture items. Damages which occur during shipment can only be claimed for if your purchased insurance. Always inspect your items thoroughly at the port before leaving as claims cannot be made after you leave the port. Get a damage certificate from Customs official and take pictures of items. Forward these to your Transglobal Logistics rep to have your claim started. For luxury pet, their refundable insurance fee is compulsory. Speak to our customer service representative for more information.
  • Damages cannot be claimed for improperly packaged items.
  • It is never a good idea to force barrels, boxes and plastic container with more items than they can hold; this results in damages.
  • It is always a good idea to ship early and way in advance of anticipated events especially during holiday seasons. Remember, delays can always happen arriving from weather or other natural obstacles.
  • Always check bill of lading to ensure that name of receiver is spelt properly; to ease verification on delivery.

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